Frequently Asked Questions
Everything you need to know about shopping with Binky Belle.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please visit our Returns Portal to start a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package after it ships?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Currently, Binky Belle ships to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout.
How can I contact customer support?
Our team is here to help! You can reach us via email at support@binkybelle.com or through our live chat feature available Monday through Friday, 9am - 5pm EST.